Unanswered question

Why am I not able to get SMS or MMS messages 6 hours after my number was ported and is active on Fizz?

No incoming texts. Everything with my new Fizz account works; data, voice calling, outgoing SMS, but no incoming SMS or MMS. I have done all the suggested technical checks and confirmations but still no incoming texts. Please help.

Perry Kirkpatrick
Perry Kirkpatrick

Perry Kirkpatrick

User level
Level
0
31 / 100
points

Answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

The texts are sent from other mobile phones or from companies for the 2-factor authentication?

Hi Perry,

If you're still experiencing this issue, please contact us in private by chat or Facebook messenger, to be able to help you further.
Here you can check the info : https://fizz.ca/en/contact-us

Have a great day!

Radu