Unanswered question

Is the network coverage and quality good enough ?

I'm about to transfer my number to fizz and I was wondering what you guys think of the general quality of the network ? Is there recurrent down times ? Some bugs ? Is the coverage as good as other providers ? Thanks

Answers

I had a few glitchs with SMS/MMS 2 times during the last 2 months I'm with them and it was not for a long period. Except for that, I never had any other concern since then and I'm highly satisfied.

gremiobr
gremiobr

gremiobr

User level
Level
3
2653 / 5000
points

I'm already using 5 months and few problems, the signal is extremely good and the internet most of the time is LTE.

So far coverage and quality are very good in the Ottawa area and in Quebec for me. I will put them on more tests in the spring /summer as I travel elsewhere in the country or in the USA.
You didn't ask but features are a whole different question depending on what you use your phone for.

ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Coverage has been very good in Quebec and southern Ontario for me. There haven't been any major network glitches in quite a while. There are some on going problems with shortcode 2FA though.

MT
MT

MT

User level
Level
4
5000 / 5000
points

Fizz has a serious bug with their billing system : your plan may be suspended for 24 hours when they attempt to apply an automatic payment at the beginning of the cycle even with a good credit card

I forgot, to mention that fizz has a problem with some company for the SMS.
Therefore, the SMS sent from some companies are not delivered to your phone.

Network quality and coverage is excellent.

On-going issue, cannot receive SMS from shortcode 2FA.

If you lose connection, sometimes you have to manually select a network to regain sevice.

Only down time is when and if you get hit / suspended with the credit card billing issue.

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

I have the most reliable test for quality issues and outages. I am notified immediately when there are any issues no matter what time of day or night it is. The system is tested almost 24x7 with the most rigorous of testing. My daughter is using the phone for now.

redhead
redhead

redhead

User level
Level
3
2675 / 5000
points

Been with Fizz three weeks and ZERO issues. Very reliable service, get all my texts, and great price. Save 20$ a month!

Marc
Marc

Marc

User level
Level
2
1055 / 2000
points

I have used fizz service for several months. The service is reliable and good, but there are some bugs in their web site.