Answered question

Why can't I pay for my SIM card? The page always jumps to the login screen.

Whenever I go to the payment link, the system jumps to re-login.

CHUNHUA
CHUNHUA

CHUNHUA

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Whizz
Whizz

Whizz

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Team

Hello CHUNHUA MA,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a wonderful day!
-Bogdan

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Other answers

MT
MT

MT

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Is your browser configured to disallow cookies ?

Zef
Zef

Zef

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Try different web browser.Could help.

Salut
aujourd'hui j'ai le même problème avec firefox, cependant, le deuxième essaye a fonctionné.
Donc, si pour toi c'est la première fois que tu as le problème avec le nettoyage de la cache ou modalité prive tu devrais être capable de résoudre.

Hey there,

Like others said, use a different browser, clear cache, use incognito mode. if nothing works, try contacting Fizz directly. You can go to the solution hub (make sure your adblocker is off), wait 15 seconds and a chat bubble should appear on the bottom right corner.

Good luck :)

CHUNHUA
CHUNHUA

CHUNHUA

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15 / 100
points

Thank you very much for your answer. I have solved the problem of asking my friend to apply for a SIM card with her computer. However, the SIM card was sent to the display but was not found. A new problem has arisen. Life is really ups and downs.