Unanswered question

no confirmation email after sim card activation

I activated my sim card, but I didn´t receive any confirmation email. I can´t use the sim card.
My email is correct and I already checked the spam folder.
What should I do?

Marlene Pfeffer
Marlene Pfeffer

Marlene Pfeffer

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Answers

Marlene Pfeffer
Marlene Pfeffer

Marlene Pfeffer

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no I m using gmail

Have you received a notification in your Fizz account page?
If not, try to contact Fizz by chatting to them.

It might be the delay bug, but contact them to make sure.

Good luck!

Marlene Pfeffer
Marlene Pfeffer

Marlene Pfeffer

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I tried to contact them on fb, but they don´t reply...

Lopresor
Lopresor

Lopresor

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Sometimes it takes a little bit longer, if it's unusually long like in your case, you must contact Fizz support.

You can go to your plan, and click on unsubscribe to have the chat bubble appear right away. Please only use this method for emergency purposes only.

kobray
kobray

kobray

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They replied back after 12 hours.