It seems that it is possible https://fizz.ca/en/faq/how-do-i-however todayupdate-my-payment-method-or-credit-card-information however, today people have problems with their payment.
Probably you are better off contacting support.
Go on the link that I posted, wait for 15 seconds, an icon will appear in the bottom right of the page.
It worked for me. just verify the billing adress and name well when you type in. Go "My profile-Payment mathodes" -add new card info -then set as a principal payment mathode. -then delete the other one you don't use.
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding. Have a wonderful day! -Bogdan
My name is bobenza, and I forgot to update my credit card information. The automatic payment withdraw was declined my bank. But I just updated the profile with the new credit...
Hi Bobenza
Here are the steps to update a payment method, and associate it to your plans:
<Make sure you have done steps 5 & 7. Step 6 is optional>
1. In your Fizz...
Hi Stephen
If you want, you can use the same credit card to pay for your 3 services.
Here are the steps to update a payment method, and associate it to your plans:
1...
I have been with Fizz for more than 18 months. I have been using same credit card since the beginning to pay for my monthly bill.
Last week, I received a new credit card -...
Hi redhead
You said you get payment method declined when you put another card, I had the same issue. Try removing the old one and trying the new one. Personaly i had to wait...
The portal doesn't let me change my credit card info. When I try to change it, it tells me that the credit card is already associated with my account but the expiry date is...
Hello Bojan,
We're sincerely sorry about this situation. Checking your account, I see that indeed there is currently a ticket in progress regarding this. It was created with...
Hello Jacques,
I took a look at your account and indeed the new payment method was added and set as default for your plan as well. Rest assured, the payment was also...
