Problem with data : Galaxy S7 usa Verizon cell

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Elitsa
Elitsa Posts: 1 ✭✭
in My Mobile
I just switched from Fido to Fizz , keeping my cell phone which is unlocked from Usa ( Verizon ) galaxy S 7. My plan has data and i can't use it . I am connecting to my data it shows connect but actually I CAN'T BROWSE ANYTHING. It says in google ( connection not found ) and still shows in settings i use data . I did everything ( update phone, all the set up that Fizz proved ) and still nothing. And i can't send and receive MMS . PLEASE need help

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  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    Go to my plans, manage my plan, advanced parameters, Fizz network parameters. It will push you notifications to install apn settings.. Issue should be your apn settings.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    You can configure your APN manually if needed https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
  • Whizz
    Whizz Posts: 19,216 admin
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    Hi Elitsa,
    I advice you to try and configure your APN settings manually and if the issue persist, please contact us in private by chat or Facebook to be able to check your account and help you further.
    Have a great day!
    Radu
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