Answered question

MMS and data problem ?

I have a blackberry Key2 , I did the APN setting on it , there is no typos ... I restarted my device . Still cannot send or receive MMS and i cannot use my webbrowser but Whatsapp working , Instagram working ... is there a way to have TECH SUPPORT for real lol ....

Alain Chabot
Alain Chabot

Alain Chabot

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Alain Chabot
Alain Chabot

Alain Chabot

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I just found in my setting there is SERVER and there is MULTIMEDIA SERVER . So I wrote the information in the wrong box for the APN setting . now its working correctly

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MT
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MT

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You can "chat" with Fizz customer service by opening a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...

Good luck man. I have a KeyOne and it took a bit of monkeying around to get it working. Basically did all the standard things and it eventually worked.

Walked through with a CSR may be the best bet.

It's interesting that whatsapp and instagram worked. I wonder what's different about those apps. In any case, it's definitely important to always make sure you fill out the right fields when setting up an APN and as you noted there are some seemingly redundant fields, but they're not.