Answered question

Internet appointment, the technician is not present...

The technician No shows and no contact... very weird?

Yi
Yi

Yi

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MT
MT

MT

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Maybe he's late.
.
You can contact Fizz if he will not show up at the end of the day.

Yi
Yi

Yi

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What is best way to contact? Tried fb messenger, no reply...

And the chat never shows up...

MT
MT

MT

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You can initiate chat by open a help page for example this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what....
You'll see a bubble chat at the right bottom in the next 15 seconds
.

Thomas
Thomas

Thomas

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It's very common for cable or dsl internet installer, especially in winter.

Marc
Marc

Marc

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That is not good. You should contact fizz to find out what went wrong.

Hello, Yi!
This is straight from the resolving issues page on the Fizz web site: https://fizz.ca/en/faq/resolving-issues
Don’t see the chat bubble?
-You must be logged into your Fizz account and in the Solution Hub to chat with customer support. If you are unable to access your account, read this FAQ.
-Customer support by chat is available Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST). Outside these hours the customer chat bubble will not be visible.
Jiri