Answered question

Switching internet from 60 to 120 not working.

Hi

Just got email to switch my 60 meg plan to 120 plan before end of beta but it s not working. When I go to manage plan to change I don’t have the option to change it. Any idea ?
Thanks for your help

F.

Fodil Taibi
Fodil Taibi

Fodil Taibi

User level
Level
0
24 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

If your internet has not being installed then you can only contact Fizz to have it modified.

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Other answers

GyslainH
GyslainH

GyslainH

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Level
2
1896 / 2000
points

You probably have to wait at the next billing cycle

Otherwise just contact fizz

Johanne
Johanne

Johanne

User level
Level
2
1936 / 2000
points

I was able to switch contacting fizz via the chat.

Fodil Taibi
Fodil Taibi

Fodil Taibi

User level
Level
0
24 / 100
points

thanks i will contact them.

Anne
Anne

Anne

User level
Level
4
5000 / 5000
points

next billing cycle?