Reschedule installations
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Angelique B. #789
Posts: 7 ✭✭
in Internet
Hi,
The technician came to install the internet but he said that the he couldnt do it because of the snow. Told me to reschedule. Now, whenever I try to reschedule I am told that I already have internet at my location and cannot reschedule. Im not sure what to do at this point?? I dont understand how snow is a problem?? And why cant i reschedule??
The technician came to install the internet but he said that the he couldnt do it because of the snow. Told me to reschedule. Now, whenever I try to reschedule I am told that I already have internet at my location and cannot reschedule. Im not sure what to do at this point?? I dont understand how snow is a problem?? And why cant i reschedule??
9
Answers
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You will have to contact Fizz to reschedule the installation. Facebook Messenger or help chat.5
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Like J-M said you will need to contact Fizz.3
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Contact fizz by chat5
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That's odd, if possible it's better to fix the rescheduled time when you receive the call they cancel the schedule.5
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Hi, contact Fizz
https://fizz.ca/en/contact-us5 -
You can chat or use facebook messenger or use contact form (in my profile) and reschedule.4
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If you have modem already, connect it and see. If not working, chat with Fizz and reschedule.4
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Hello, Angelique!
Inclement weather is never convenient and our technicians must keep your safety in mind as well as theirs. Please don't hesitate to contact us via chat to reschedule your appointment as needed and thank you for your understanding!
Respectfully,
Jiri0
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