Answered question

Why is my data not working?

I have 500mb of free data and it was working yesterday but today it stopped working. It only works in wifi now. What is the reason and when will it be fixed?

Leifuer
Leifuer

Leifuer

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Try to reboot your phone.
It is still not working,
you can contact Fizz by:
https://fizz.ca/en/faq/resolving-issues.
Wait for about 15 seconds and you'll see the bubble chat at the lower right corner of the page.
Good luck!

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Other answers

Whizz
Whizz

Whizz

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Level
4
5000 / 5000
points
Team

Hello Alex Masson,

Please contact us by Chat or Facebook Messenger to be able to help you. Here you have the link with the instructions: https://fizz.ca/en/contact-us .

Andrei

Whizz
Whizz

Whizz

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Level
4
5000 / 5000
points
Team

Hello, Alex!
Is that data part of your plan or is it from a gift? It would be a good idea to contact the Fizz Customer Service Team directly for specifics regarding your account. Make it a great day!
Jiri