hi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they charged for the new one but i am not able to make calls to the us
If it's not working in next billing cycle, please visit https://fizz.ca/en/faq/resolving-issues, wait a few seconds until you see the green bubble on bottom right, click it and start chat
The data stopped working on my phone today. I can make a phone call but it will not let me use data.
i have the APN setup how it should be and ALWAYS has been for years...
How do you get an answer from Fizz !?!?!
Chat windows isn't working.
Twitter they don't have a DM and not replying.
They said I have a case and someone would email me soon...
I cannot connect to my Fizz wifi anymore. I tried unplugging the modem, and the factory reset which did not change anything. The modem seems to be working because the lights are...
Hi Everyone,
My wife and I are changing address and fizz is insisting that I have a technician come over to install the internet. This is a problem because your next...
Hi Valerie
If the cable is connected with Vidéotron infrastructure yes the modem will work
However, you still need to have the technician to come and check the line, but...
Hi! I've been trying to get to the chat to FINALLY sort this thing out and nothing works. Here it goes:
- I've plan my moving a month ago, changed my plan, changed my address...
Hi Émya
Probably the technician did not completed the paper work right away
You can also contact customer support by chat
1- Click on this link: https://fizz...
Hi Joanie
Probably you make a typo like using a capital letters
Did you try to forget the previous Wifi?
you can factory reset your modem at any time.
Using a...
