hi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they charged for the new one but i am not able to make calls to the us
If it's not working in next billing cycle, please visit https://fizz.ca/en/faq/resolving-issues, wait a few seconds until you see the green bubble on bottom right, click it and start chat
I changed my credit card and put the wrong billing info (adress). They charged me yesterday night, wifi still doesn’t work can’t talk to them and can’t change the billing adress...
Hi Marie-Pier
You can logon your account to check whether the payment went through.
My Plans >> Transaction history
Here's info on how to change your payment method...
friend NAME. did not receive your data.
There’s been an error. Your data couldn’t be sent to friend NAME., and was therefore returned to your plan. Please try again...
Hi Sergiy
This is a strange issue. Usually for the gifting process, the verification is done before we are permitted to send the data.
Some things to confirm:
1...
Hello Kawtar,
As Mike said if you had stabilization prices and you had unsubscribed when you reactivate you will lose those prices and be set for regular prices as all new...
Hi Chloé
Please logon your account to check your plan status.
Did you change phone? Or have you used mobile data on it before?
Make sure your phone settings doesn't...
I'm trying to activate my voicemail, but I forgot my PIN. I tried to change my PIN in the Advanced Parameters --> PIN to Access my Voicemail, but when I enter 4 digits (that...
