Answered question

How can I get to talk to someone at fizz

Can someone contact me asap please 1 819 xxxxxx as my 819 xxxxxxx does not work

Linda
Linda

Linda

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0
11 / 100
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ReneD
ReneD

ReneD

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4
5000 / 5000
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Good day Linda L., here it's a public user forum, be careful not to put any personal information here.
Fizz is a full on web base service.
To contact them, connect to your account ans go to this page https://fizz.ca/en/contact-us
A small chat bubble will appear at the bottom right of your browser, click on it and enter your question. A Fizz agent will assist you with your issue.

Chizz :))

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Other answers

Linda
Linda

Linda

User level
Level
0
11 / 100
points

I need someone from fizz company to contact me asap please...please see prior question

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

But if you want help from the community, we need to know a bit more about the problem you are having and the type of phone you are using.

Chizz :))

ReneD
ReneD

ReneD

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Level
4
5000 / 5000
points

Chat open at 10:00 til 18:00 on weekends
and 08:00 till 21:00 on week days.

Chizz :))

TheMMc
TheMMc

TheMMc

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Level
3
2632 / 5000
points

Contact them via Facebook Messenger!

jean-maxime
jean-maxime

jean-maxime

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Level
3
2604 / 5000
points

As René said , you can reach them by the help chat or Facebook Messenger , but you can't reach them by the phone ! It's part of the process to save money and then offer plan at lower price.

DavidP
DavidP

DavidP

User level
Level
3
2397 / 5000
points

Have you check if your APN settings are ok. https://fizz.ca/en/faq/what-are-fizz-network-settings-apn. If you have an iPhone have you update your phone.

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

There is no phone support. Chat is the next best thing if you want live interaction.