Answered question

Connection problem?

I can't get it to work, I activated my sim card, did the APN but it just wouldn't work, call, text and data.

Annie Kwan
Annie Kwan

Annie Kwan

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Whizz
Whizz

Whizz

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Hi Annie,

Your portability was not completed when you've written this post and then you contacted us in private. One of my colleagues helped you with the confirmation of the portability.

Welcome to Fizz :)

Have a good one!
Luciana

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Other answers

DavidP
DavidP

DavidP

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Have you check if your phone is compatible https://fizz.ca/en/faq/compatible-devices. If it’s an iPhone you need the last update.

jean-maxime
jean-maxime

jean-maxime

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If you just activated your plan , you have to wait a couple of hours for it to be fully functional.

Whizz
Whizz

Whizz

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Hi Annie,

In order to help you, please contact us by chat or private message on Facebook. Here you have the info: "https://fizz.ca/en/contact-us";.

Have a lovely day!

Radu