You're not reading the coverage map correctly. When you are in NB you are roaming, not on Fizz's network. That's why they won't send you the sim card. They can't service customers who would be roaming all the time.
I am trying to order a SIM card in PEI, but it says that it’s outside their shipping zone. I then thought I could get it shipped to NB to a family member and they could ship it...
Hello Karine,
Fizz is a budget Videotron subsidiary. As such, it uses Quebec's infrastructure mainly as its base and uses partner networks for connectivity outside that zone...
Hello,
I have two phones (A and B) registered with FIZZ couple of months ago, everything was working perfectly fine. About 2-3 days ago I observed that phone A can send SMS...
Chose answered by mistake.
Can make calls, but some calls I cannot receive. Cannot send or receive any texts or pictures. worried that I am missing calls/texts that I am...
Hello mike,
I am truly sorry for the unpleasant experience.
Regarding your ticket to our technical team I have verified it, but did not receive from their end and I placed...
Hi Vahid!
You need to set the network parameters please see this website for a quick easy tutorial:
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you need...
