Answered question

Double charging?

Hello fizz team,

Following the last request I made and after having activated my new SIM card, you promised to reimburse me for the double charge of the delivery of the SIM card because you charged me twice.
Likewise Idue to referral code you will make a discount of 25$ for the second bill that will start off tomorrow 13th February.
Thanks four your feedback

Naima Ifeski

naima
naima

naima

User level
Level
0
2 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

You can chat with Fizz by opening a help page https://fizz.ca/en/contact-us. Wait for 15 seconds and you'll see a bubble chat at the bottom right.
Business hours : Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
.
Don't provide any personal information in your question as you're in Fizz users forum.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

jean-maxime
jean-maxime

jean-maxime

User level
Level
3
2604 / 5000
points

Fizz will not reply you here , contact them via a help page a chat Buble will appear in the right corner , or on Facebook Messenger !

Anne
Anne

Anne

User level
Level
4
5000 / 5000
points

Use Facebook messenger please.

Leifuer
Leifuer

Leifuer

User level
Level
4
5000 / 5000
points

Try to contact Fizz by the following link:
https://fizz.ca/en/contact-us .
Good luck!