Answered question

Why can't I retry to put my IMEI again ?

I come from a virgin account and after putting the first 15 nukber of my IMEI Fizz said that it was inccorect. Why can't I try again ? thank you

Steve
Steve

Steve

User level
Level
0
1 / 100
point
S
S

S

User level
Level
1
618 / 750
points

Try to contact Fizz by chat.
Go to any help page you should see in on the bottom right side
Good luck

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Thomas
Thomas

Thomas

User level
Level
4
5000 / 5000
points

I forget the link of the old post. The OP said most major provider porting steps and Virgin is mentioned as well. Virgin is mentioned IIRC

Alexandru Guzu
Alexandru Guzu

Alexandru Guzu

User level
Level
0
44 / 100
points

I am having a similar issue, but coming from Koodo. I triple-checked the IMEI I entered with other people, so it is the one given by *#06# , but it is not accepted.

I would like to try with the account #, but it says "Retry not available.

I also cannot find the chat.

They say I should send a message via Twitter or Facebook Messenger, but I don't have accounts there.

@Alexandru Guzu
If you have Dual SIM type of phone, there is 2 different IMEI #,one for each slot. Make sure you are using the right one.

Otherwise, check if your phone's IMEI# as not been blacklisted here https://www.devicecheck.ca/check-status-device-canada/

Chizz :))