Answered question
I did all the manual APN configuration settings on my current Huawei phone, tried restarting my phone and even tried reinserting my SIM card multiple times. But I am still not being able to get any 4G LTE connectivity, the limit is stated at 3G. My phone is a Huawei Nova 2 plus bought in China (bought 2 yrs ago), and I searched up the phone's network band support and it states that it does support Videotron's B4 with support for both the 2100/1700 network frequencies... I tried plugging in my SIM card into my friend's phone who has a Huawei Mate 20 Lite and for some reason that does receive LTE connectivity. So I'm just confused as to why my phone can't connect to 4G. I bought a 6 GB plan and I was really looking forward to using it on LTE speed. Any advice?
I don't know if your model is in this list.
According to https://willmyphonework.net/ 4G is not fully support at least 2 of them
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You can check if your phone is compatible with Videotron's network here by entering your IMEI: http://www.videotron.com/en/ct/cat2280535/internet-tv-mob...
Check your phonés specs for the supported lte bands. You need to have band 4 in the list
If you bought it in China, your phone should be version BAC-AL00. (gsmarena.com)
and this version doesn't support LTE Band 4 which is the LTE Band of Videotron network.
That is said, your phone is not compatible with Fizz LTE network.
However, according to https://www.frequencycheck.com/models/AKLrp/huawei-nova-2...
Version BAC-L23 supports Band 4.
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