or Ask a question

Answered question

My SIM Card, not received yet

Hi,

I ordered the sim card on Jan. 24, 2019 and status said it was delivered. However, I do not receive it yet.

I contacted your deliverer and they could not help anything.

Can you please refund the cost for SIM card so that I can order again?

My order # is 6804168106

Thanks

sanghyeok
sanghyeok

sanghyeok

User level
Level
0
2 / 100
points
almost 2 years ago
Category
My Mobile
Category
SIM
Answer count
6 answers
Author name
sanghyeok
Date
February 05, 2019
Hits
viewed 56 times
question
q
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hi Sanghyeok,

In order to help you further, please contact us by chat or by private messenger and provide us your email address associated with your account.

Have a nice day! -Radu

Author name
Whizz
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Johanne
Johanne

Johanne

User level
Level
2
1936 / 2000
points

Contact fizz by the chat they gonna be able to help you

Author name
Johanne
Date
Answer likes
answer
a
MT
MT

MT

User level
Level
4
5000 / 5000
points

You can initiate chat with Fizz using this link https://fizz.ca/en/faq/activation-how-do-i-transfer-my-cu...
Wait for 15 seconds and there will be a bubble chat at the bottom right corner

Author name
MT
Date
Answer likes
answer
a
DavidC
DavidC

DavidC

User level
Level
3
2142 / 5000
points

And don't forget, we're only an user driven forum, not Fizz customer service. Use the link M.T. provided to contact them.

Author name
DavidC
Date
Answer likes
answer
a
ThomasK

ThomasK

User level
Level
4
5000 / 5000
points

Go to https://fizz.ca/en/faq/resolving-issues, wait 10 seconds, click green bubble on bottom right, and start chat

Author name
ThomasK
Date
Answer likes
answer
a
Johanne
Johanne

Johanne

User level
Level
2
1936 / 2000
points

Like every body say just contact fizz via the chat

Author name
Johanne
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz