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My SIM Card, not received yet

Hi,

I ordered the sim card on Jan. 24, 2019 and status said it was delivered. However, I do not receive it yet.

I contacted your deliverer and they could not help anything.

Can you please refund the cost for SIM card so that I can order again?

My order # is 6804168106

Thanks

sanghyeok
sanghyeok

sanghyeok

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over 1 year ago
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My Mobile
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SIM
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Author name
sanghyeok
Date
February 05, 2019
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Whizz

Whizz

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Team

Hi Sanghyeok,

In order to help you further, please contact us by chat or by private messenger and provide us your email address associated with your account.

Have a nice day! -Radu

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Johanne
Johanne

Johanne

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Contact fizz by the chat they gonna be able to help you

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MT
MT

MT

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You can initiate chat with Fizz using this link https://fizz.ca/en/faq/activation-how-do-i-transfer-my-cu...
Wait for 15 seconds and there will be a bubble chat at the bottom right corner

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MT
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DavidC

DavidC

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And don't forget, we're only an user driven forum, not Fizz customer service. Use the link M.T. provided to contact them.

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ThomasK

ThomasK

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Go to https://fizz.ca/en/faq/resolving-issues, wait 10 seconds, click green bubble on bottom right, and start chat

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Johanne
Johanne

Johanne

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Like every body say just contact fizz via the chat

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