On LTE, I just did a speedtest with four bars in the Ottawa region. I got only around 20mbps when usually I get around 90. Anyone else experiencing the same thing?
Anybody else experiencing slower internet speeds these days? I am plugged in through an ethernet port but my download speeds are only 4-5 mps as opposed to 10 mbps. Are they...
I signed up in December and experienced a slow down in speed this week, my issue was resolved by powering down the Fizz Modem, and my personal router. Waited about two minutes...
I just changed to Fizz and I used to use VIF internet which also uses Videotron line. I had 50Mpbs plan before and now I have 60Mpbs. the overall speed of the internet seems to...
Hello Estella,
If your speed is not the one that you've created your plan for and you have lower speed then normal. Then I suggest you check some steps over the FAQ https...
Hello,
Today, normally the speed gets to 120MBs but when I do the speed test(through the App or other websites), the speed doesnt go beyond the 60 I had earlier. Of course I...
Did you try to reboot the modem ?
If it does not help, you must contact the support
Try with this instructions, I tried now and I was able to have the chat bubble.
.
- Go...
Hello everyone,
At some points in the day, my internet speed is very slow even though I subscribed for a 60/10 Mbps plan. I tested with the speed test a couple of times and...
Hi Sang,
When the speed is slower than expected, please restart your modem and test the speed via device connected by ethernet cable.
Here are some FAQs from Fizz that...
Is it possible to check internet speeds in my location before buying this service? Last provider I had brought our plan down due to our location not being able to get a certain...
Yannick,
Normally, if you choose a speed for your plan, you will get that speed if your equipment is connected with an ethernet câble.
For the wi-fi network, it can be less .
