On LTE, I just did a speedtest with four bars in the Ottawa region. I got only around 20mbps when usually I get around 90. Anyone else experiencing the same thing?
Anybody else experiencing slower internet speeds these days? I am plugged in through an ethernet port but my download speeds are only 4-5 mps as opposed to 10 mbps. Are they...
I signed up in December and experienced a slow down in speed this week, my issue was resolved by powering down the Fizz Modem, and my personal router. Waited about two minutes...
My internet plan is 15 download speed and 10 upload speed. However, the internet seems to be much slower. I have done the speed test on speedtest.net and got an upload speed of...
Hello Deborah,
We're truly sorry to hear about this situation. I kindly wish to tell you that I checked your account, the plan is in good standing and there are also no...
Hi
Try to connected the computer with the ethernet cable or with the Fizz's app, this will give you the real speed
Have you tried restarting your modem?
Try to...
Other than this PC, no other devices should be connected to my Internet at present, yet the download speed is half of what I'm paying for. I disconnect the modem for a few...
Hi Simon
Try to connected the computer with the ethernet cable or with the Fizz's app, this will give you the real speed
Have you tried restarting your modem?
You...
Hello Fizz,my download speed is much less of what i am expected to get even with Ethernet cable plugged directly i am supposed to get 15 Mbps but i am getting only 2 Mbps,is...
Hi Mourad
Please unplug the Fizz modem from the wall outlet for 2 minutes. Then restart it and try a speedtest using a device connected to the modem by ethernet cable...
