Answered question

SMS problems

Is there a mechanism to notify Fizz that you're having trouble sending SMS?

Andrew Thompson
Andrew Thompson

Andrew Thompson

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MT
MT

MT

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You can contact Fizz via chat by opening one of the help page and here is one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Wait for 15 seconds and a bubble chat will appear the right bottom corner of the page

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Other answers

Anne
Anne

Anne

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Go to https://fizz.ca/en/faq/resolving-issues, wait 10 seconds, click green bubble on bottom right, and start chat

Eric Mongeau
Eric Mongeau

Eric Mongeau

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Fizz has an ongoing (for months) known issue about receiving short code sms. Sending regular sms should work fine but I don't know about sending short code sms (if that's your trying to do).
https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues