I am sorry for your situation.For more information regarding your inconvenience please check our FAQ : https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why .If you still encounter any issue contact us via chat or Facebook Messenger.
I have 60 minutes of voice call as an add-on but no calls can be made or received. Each time I attempt to call someone, or someone attempts to call me, it doesn't go through...
Hi Omar
Can you try to turn off the phone for 30 seconds, or put in airplan mode for 30 seconds?
In case of problem, you can contact Fizz support by chat
1- Log in...
After I updated my payment method and reactivated the mobile plan, the data is back to work and I can receive calls and texts. But I can't make calls, check voice mails, or send...
Hi Asha
Please try to turn of the phone for 1 minute
This is a good guide
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
In case of problem, you can...
Hello! I added money to my wallet and wanted to make a call to Spain but I get an automated message saying I can't make this kind of call with my account.
Am I missing...
Hi Julia
Three things you can check:
1. Please logon your account to verify that the funds are there (and have not been accidentally used).
2. Open your phone dialer...
Two part question because it took my long enough to get this far on your website.
1 - Why am I getting an error saying I need to enhance my plan to make a call to a toll free...
Hi Mike
You need to have minutes on your plan in order to be able to make a call for the 800 number too
I believe that you are using a mobile browser, try to use. Your...
Hello!
Since there have been changes, here are the updated list of prices by component of mobile plans.
Please note: Existing customers are not affected until you change...
