Answered question
Can't make a call but I have unlimited minutes
Hello Sirma Martineau ,
I am sorry for your situation.For more information regarding your inconvenience please check our FAQ : https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why .If you still encounter any issue contact us via chat or Facebook Messenger.
Have a nice day!
Marius Daniel
Other answers
Can you verify to see if your phone is connected with Fizz network ?
When did you activate your sim card? It sometimes takes a few hours to be fully activated.
Check your payment, if it's end of biling cycle and you have billing problem, your account will be frozen temporarily.