Answered question

Not receiving all texts for last 4 days

I tried contacting FIZZ via Facebook 48hrs ago (no response) and the chat bubble never ever opens up (even with all blockers closed) Done all the trouble shooting suggested aswell. Not a new customer either.

Jennifer Em
Jennifer Em

Jennifer Em

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Daniel
Daniel

Daniel

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Same issue with SMS on the last few days. Sometimes not receiving, sometimes not able to send.

Just this morning 27 Jan at 7h30AM I was not able to send SMS.

Jennifer Em
Jennifer Em

Jennifer Em

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I have done all troubleshooting. Yes I've updated.

Hello Daniel Paquet ,

I am sorry for this situation.Please consult our FAQ regarding your issue: https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages .If you still not found a valid solution don't hesitate to contact us via chat or Facebook Messenger.

Have a nice day!

Marius Daniel