some SMS message are not received?

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imad S. #1712
imad S. #1712 Posts: 59 ✭✭
in My Mobile
I'm losing some SMS message, some are received and some are lost!! from the same sender, what can I do?

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  • DinoS
    DinoS Posts: 626 ✭✭
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    Fizz is slow. I found it filtered email address sometimes.
  • MoYe
    MoYe Posts: 655 ✭✭
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    Contact fizz .
  • Shilgi
    Shilgi Posts: 191 ✭✭
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    sometimes updating the phone works
  • Shilgi
    Shilgi Posts: 191 ✭✭
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    if you have an iPhone you need to update to the new IOs
    I just updated my phone and I am beginning to receive text messages so try it
  • imad S. #1712
    imad S. #1712 Posts: 59 ✭✭
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    I have iOS 12.1, which version you use?
  • imad S. #1712
    imad S. #1712 Posts: 59 ✭✭
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    I have 12.1 which version you have?
  • Jeremiah H.
    Jeremiah H. Posts: 56 ✭✭
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    I'm having the same problem, not receiving sms in order from the same sender or not receiving some at all. I'm just waiting it out and hoping it's temporary
  • Whizz
    Whizz Posts: 19,193 admin
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    Hello imad saba ,
    I am sorry for your situation.Please check our FAQ regarding this situation : https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages .If you still encounter the issue please contact us via chat or Facebook Messenger to find a solution for you.
    Have a nice day!
    Marius Daniel
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