Answered question

Forgot voicemail pin?

I don't have the SMS with the voicemail pin so I can't seem to access my voicemail. Do you know how I can reset it?

Nahida
Nahida

Nahida

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Level
0
2 / 100
points

You need to contact Fizz customer service to reset the voicemail pin. And yes, they should find a more efficient way to do this.
https://fizz.ca/en/contact-us
.

How to contact us

Do it yourself. Be in control. Fizz is designed so members can help themselves and each other without having to wait. That’s why we created some useful tools to help you manage your service, your way.

Your Fizz account: Log into your account to view and easily manage all aspects of your profile and Fizz plans.
The Solution Hub: Find practical information and answers to your questions in the Solution Hub.
The Community Hub: Ask questions, get answers and learn tips from other members of the Fizz community.

However, if you're still not finding the answer you need, the Fizz Customer Service team is on hand to troubleshoot and steer you in the right direction. To contact Customer Service, simply type in the chat bubble that appears at the bottom of every page.

To chat with us, make sure that:

You're logged in to My account
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Other answers

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

Allison W. is correct. You'll need to get Fizz support to get this resolved for you...