Answered question

I get an error when resending network parameters. Anybody else having the same issues?

Whenever I click the “Resend me the notifications” button, I get an error message immediately with no other details. Anybody else have this issue as well?

James
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James

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Francesco
Francesco

Francesco

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I've set up a few phones and sometimes i got the notifications and sometimes I did not. I think the trick to be able to get the notifications is to restart the phone. If you get the ERROR, it's because FIzz never sent the notification. Once they send it, then the resend works.

In the phone I just set up now, I did not get the notification when i put the SIM in. I just got the first text message from Fizz that my activation was complete. So naturally I went to do the Resend, and had the ERROR. I figured I would restart the phone to see if I get the notification and I did. At this point if I try to click resend it works.

So folks try to restart the phone after you get the first text that your activation is complete and you may get the notification for the network parameters.

Otherwise like others said you can do it manually.

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Other answers

Ken
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That worked last week when my friend used it. You can just add it manually though. It's not difficult.

Jonathan
Jonathan

Jonathan

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I have tried several times over the last month and although I haven't received an error I've also never received the network parameters. I just set it up manually. I don't think there's any real difference either way.

I use android, and nothing happens when I click on "resend network parameters". No error, but no texts either. I think that part of their site is just broken, nothing to do with android or iphone.

Jonathan
Jonathan

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I tried again just for fun and I still didn't get an error but also still didn't get any texts.

kamurb
kamurb

kamurb

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I am also facing the same issue :(

kamurb
kamurb

kamurb

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Data was working initially after inserting the SIM. I was not getting incoming messages. Also, I didn't get the APN settings message. I have configured the network setting manually. Now, data is also not working!!! very strange...

sahar
sahar

sahar

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You can do it manually.
I had the same problem and I did it manually and it fixed the problem. Now my intrnet data works.

Does anybody knows what to do if the sms with image or video eoesn't work?
I can only send and receive text messages, but not images.

kamurb
kamurb

kamurb

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Thanks.. after doing configuration manually everything started to work after sometime, I forgot to mention here.

Efim Muratov
Efim Muratov

Efim Muratov

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Well, if the 'resend parameters' doesn't work, why don't you remove the button, in order to avoid confusion?

Otherwise, make the interface user friendly, so that people actually see the rest of the page, and don't go elsewhere to clarify on the issue

Efim Muratov
Efim Muratov

Efim Muratov

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Actually even better, remove all the content, but this:

"Steps to follow for configuring the APN can vary from one phone to another. Here's an example:

Settings → Connections → Mobile networks → Access Point Names → APN

Fizz APN settings are:

APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl"

from https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

jcarpini
jcarpini

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i am texting and the message will not send its always telling me errors