According to the amazon listing, that tablet does not use the primary frequency that Fizz uses for 4G (Band 4/AWS/1700/2100), so unless you have a different model, you will only be able to use 3G data. . https://fizz.ca/en/faq/compatible-devices
Have you verified which frequencies your tablet can use? If it's a dual-sim tablet, you'll have to make the Fizz sim primary to allow it to use 4G even if it can use Band 4/AWS in 4G.
I’ve come back from Calgary to Montreal where I live and I haven’t been able to get lte for at least a month and I used to always be on LTE. I’ve rebooted my phone so many times...
Hi Sabarina,
Are you able to try your Fizz SIM card on another phone? Just to see if LTE works with another phone. If yes, then there may be an issue or incorrect setting...
I am using FIzz, My wife is using also Fizz. I was using 3giga mobile data plan, and my wife has been using 6giga plan. I could use LTE.
I don't remember when I changed...
Did you already try to reboot the phone?
Are you under the Fizz Ext? If you are in Fizz EXT enable the data roaming
Do you have a block in your phone for the data usage?
Can...
I was able to use the 3g / LTE network until December 3rd, but not I cannot connect to either since ( now december 9th ) I tried rebooting my samsung galaxy S5, but still no...
Double check the APN? Did you update the phone?Did you try the SIM in an other phone?
When your plan was renewed?
Check with the support too
To contact the support you...
Like 3 hours ago, everything was 100% fine. Now, can't call/text. Nothing works. I DO have signal. See attached picture. The signal is even strong enough. -89DB is not Perfect...
