Answered question

Unable to access data in Toronto but still able to send/receive texts?

I'm from Montreal but while travelling in Toronto I cannot access my mobile data. I do have Canada-wide coverage in my plan. Texts & calls can still be sent and received

Matthew
Matthew

Matthew

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Hannah
Hannah

Hannah

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Have you tried manually setting up/updating your APN?

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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Other answers

Hichem
Hichem

Hichem

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Have you chosen a Canadian plan or province plan, check your plan may be the problem is there

Hichem
Hichem

Hichem

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Oh yes sorry for my mistake , so it is a configuration problem then, cause I was in TO and everything worked like a sharm

Mohammad
Mohammad

Mohammad

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Is it working now?

Hello Matthew,

Please make sure that the APN is correctly configured as indicated on our FAQ : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If the issue persists, please contact us via chat or via Facebook Messenger so we can take a look.

Have a lovely day.

Ionut