or Ask a question

Answered question

Internet plan change not update?

I've upgraded my internet plan from 15 Mpbs to 120 Mpbs last month. The plan was supposed to be activated yesterday (28th Dec) but the speed test from Google still showing average of 15 Mpbs. Does it usually take longer to see the speed change?

Jesse
Jesse

Jesse

User level
Level
0
1 / 100
point
almost 2 years ago
Category
Internet
Category
Speed
Answer count
5 answers
Author name
Jesse
Date
December 29, 2018
Hits
viewed 104 times
question
q
Mehdi

Mehdi

User level
Level
1
139 / 750
points

Contact support on Messenger (Facebook)

Author name
Mehdi
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MP
MP

MP

User level
Level
2
1739 / 2000
points

I doubt it, may be a limitation of speed at your location, I suggest u file a ticket to get answer.

Author name
MP
Date
Answer likes
answer
a
Sylvain
Sylvain

Sylvain

User level
Level
2
868 / 2000
points
  • Did you reset your modem ? maybe it sitll has old values
  • Maybe its a parameter on the router that limits the speed.
Author name
Sylvain
Date
Answer likes
answer
a
frederick

frederick

User level
Level
1
318 / 750
points

do a reset on your phone don t forget to choose fizz

Author name
frederick
Date
Answer likes
answer
a
Gualberto
Gualberto

Gualberto

User level
Level
3
2013 / 5000
points

Solved it ?

Author name
Gualberto
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz