Unanswered question

cannot call

Every time i try to call my daughter on her Fizz number, no one answer! and she told me it didn't ring!!!
by text is ok.

Souheir
Souheir

Souheir

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Answers

MT
MT

MT

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4
5000 / 5000
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Can you call any other number ?

MT
MT

MT

User level
Level
4
5000 / 5000
points

Did your daughter port her phone number from another carrier recently ?
If this is the case then maybe the transfer has not been 100% completed

Jose
Jose

Jose

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2
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You have to wait for Fizz to email a confirmation the process is completed

Souheir
Souheir

Souheir

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Hello,
There is a problem with Fizz recently, my daughter had her first number this month, i am with another cell phone company, every time i try to call her it did not ring! this is happening also with another person in my work who switched to Fizz too !!! the only way to communicate with them is the message text.. They can call but it's hard for me to call them.

E
E

E

User level
Level
3
3348 / 5000
points

How long have you had the account? Maybe it's not fully activated (ported) yet.