Can't access to ''see usage'' categorie on my account

Open an in private or incognito mode tab/window in your browser and try accessing it that way. Works for me when I can't see my usage.

I had the same issue. Clearing the browser cache worked for me.

Thanks! Clearing the cache worked for me and changing browser as well

Clearing the cache also worked for me

Doesn't work for me. I never be able to see usage. I cleared all cached and history first, then open Chrome , open Incognito mode, and the usage button is still gray, can't see anything.

Here is answer from Fizz FB messenger " I added these information on your ticket.

Once we have an update, we'll get back to you by email.

Sorry for this inconvenience.

Have a good day!
"

I can only get it to work on safari, for data it shows fine for total and daily, for talk it only shows total used, and for daily usage it says 0 your out of data.

@Ann what a terrible response from them, did they ever get back to you?

when i contacted fizz via chat bubble, she said it is an issue that fizz is aware of and is trying to fix it

For me the "See usage" button is greyed out :/

Same issue since october... I also have a ticket raised but still no fix. I also tried clearing cache, private navigation, clearing cookies, different browsers. Not working.

Anyway, it's not a #1 priority issue for my, and I can check my data bandwidth in my android phone so...