i just activated my plan like 5min ago but i tried using my data and when i go on a website it says You dont have data in your plan you cant use data.. But I have data it even shows on the website. Is it too soon to use?
I just got other line last night. I bought 1G data this time. It doesn't work neither. It's iphone SE. From research I did online, it looks like I need upgrade firmware to IOS 12.1 . Will do it tonight and update here. If you're using iphone, try to upgrade firmware and see if it works.
If you are porting your number over, data might take a little longer. Make sure you update yur apn settings on android or your carrier settings on iOS. To do it on iOS, open settings > general > about and you’ll get a pop up asking to update it.
Hello Victoria,
You are able to enjoy the beauty of our rewards program if you do not have a data plan.
The upgrades and perks can give you access to using your mobile data...
When I try to make a call or send a text message, I get an error saying I dont have access to this service even tho my Data is working, support said they fixed it but i didnt...
Hello Reda,
Apologies for the unpleasant situation.
I have verified your account and the ticket towards our technical team was re-opened and they will look further into...
Hi Eli,
You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do...
Hello I just recieved a notification saying I used 2GB for this month and now I can't use my data even though my own plan says "32.43 Gigs of data left"
Try to reboot your phone, if this does not solve the problem, you need to contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1-...
So in won’t have time to wait for the billing cycle to change and need to use my phone with QC plan in Vancouver. At least the data. How can I go about with this? Any add-ons...
Hi Mathieu,
If you're going to Vancouver with a Quebec only coverage mobile plan, I'd suggest you head over to My plans-> Manage plan-> Travel and select the Pay as you go...
