Unanswered question

Alternate communication to Fizz when Fizz account is hacked ?

If my Fizz account is being hacked, How can I notify Fizz ( my password and my email could have been modified by hacker ) ?

MT
MT

MT

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Answers

T
T

T

User level
Level
3
2057 / 5000
points

Facebook messenger. Go to their Facebook page and send them a pm.

MT
MT

MT

User level
Level
4
5000 / 5000
points

I don't use Facebook.

T
T

T

User level
Level
3
2057 / 5000
points

email contactform@support.fizz.ca

Cancel the credit card you used to sign up.

MT
MT

MT

User level
Level
4
5000 / 5000
points

I send an email to contactform@support.fizz.ca with the following question

"
Hello,

This is only a pro-active question : Is contactform@support.fizz.ca
could be used in case of Fizz account being hacked or do you have any
other form of contact ?

Please note that I don't use neither Facebook nor Twitter.

Thank You
"

And here is the answer that I got from Fizz

"
Hello,

This email address is not always verified, so please contact us directly by chat from your account or please send us a contact form, if needed.

Have a good one!
-Luciana, team Fizz
"

1) contactform@support.fizz.ca can not be trusted
2) The person who answer my email did not understand the problem

T
T

T

User level
Level
3
2057 / 5000
points

Can you get back into your fizz account by clicking the forgot password button?

MT
MT

MT

User level
Level
4
5000 / 5000
points

If it should happen, I think I will create a different account with a different email so I can login and then submit a form or chat with Fizz.

Thanks everyone

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

Once you have create an account with a email address, you can't change it, same for the hacker who gets your password

Chizz :))