Answered question

Fail to get the refund for the unsubscription during beta test period?

Fail to get the refund for the unsubscription during beta test period? Cannot get in touch with any csr since there never be any chat bubble appering after I log in my account.

Yinghao
Yinghao

Yinghao

User level
Level
0
2 / 100
points

You can also contact them via facebook messenger or via the contact forms in your account, under customer profile.
.
Did you unsubscribe during the first 15 days of your service? If not, you might not be entitled to any refund.

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Other answers

W
W

W

User level
Level
1
520 / 750
points

Can you even get a refund? I thought most prepaid plans don't have refund.