Answered question

Porting to new SIM card, while cancleling my existing SIM card within the existing promotion. Well I be charge again?

I have activated a new sim with a random number 3 days ago with $46 for my existing 8GB Canada/ US plan. Tried porting my number from Fido without success. If I port my number after with a new SIM card and cancel my existing SIM card, will I be charged an additional $46 for my existing 8GB Canada/ US plan? Please explain the processes.
Btw, I really need Wifi-calling and visual voicemail.
Thank you.

Gabe
Gabe

Gabe

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Tehmina
Tehmina

Tehmina

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re: "Btw, I really need Wifi-calling and visual voicemail."

Dont expect this to be resolved by FIZZ anytime soon. I believe the sms fix took them 6 weeks since launching beta. So considering that, dont bank on a quick resolution.

Tehmina
Tehmina

Tehmina

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yes, you will be charged extra as those are two distinct plans/lines that you are opting for. You might wanna chat with them and see your options however.

Mohammad
Mohammad

Mohammad

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Port mext month, just try the service for now.

Gabe
Gabe

Gabe

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Finally recvd and email from Fizz Mobile support.

" Thanks for reaching out. Unfortunately, it is not possible to transfer your number from Fido to the SIM card associated to the number (343) xxx-xxxx. If you want to transfer your number, you will have to order a new SIM card. But, if you unsuscribe the phone line (343) xxx-xxxx within 15 days ( trial period ) , you will refunded.

Regarding the Wifi-calling and Visual Voicemail, at the moment they are not available to Fizz. But rest assured, they are under deployment. "

I will unsubscribe, will order the a new SIM card to port my number. Will be traveling to US soon. Hope the network issues will be resolved.

Btw, can some please one send me a referral code.
Thanks

samuel
samuel

samuel

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We often try for the new SIM to activate and we can't