Transfer Phone number?

Other option is to fill in a Contact Form accessing it from your My Profile page.

It automatically generate a service ticket.

Not working at hyper speed, but they'll be aware of your problem at least.

Cheers :))

Hi Shalom,

If you transferred your phone over during the outage from last night, it's possible there's a backlog to get it activated. I did this last night, and only received the email that my phone number was transferred a few minutes ago.

After getting the email, I updated operating system on phone, removed SIM, restarted phone, inserted SIM and it worked. It's possible that it's just a matter of time.

Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

I agree with Russel, network outage has put a lot of back log in the system.

I contacted Fizz earlier today and they simply told me to wait. There was nothing the CSR could do; the system would not let her do anything. But in the mean time, you can always use your old provider and sim card. They should work perfectly fine.

My area code starts with 647 however I live and use my line within the subscription zone.