Answered question

Why has my service stopped working?

Hi,

I activated my SIM yesterday and transferred my phone number from Videotron. I was having no issues with my service for the last 24 hours. All of a sudden my service has stopped working. I have no texting/calls/data. I am in a location where I have received service before.

I have tried restarting my phone. Removing and re-inserting my SIM. No luck with either.

Does anyone have any suggestions?

Kevin
Kevin

Kevin

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Yusuf
Yusuf

Yusuf

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Fizz network is down.

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Other answers

Aleksey
Aleksey

Aleksey

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642 / 750
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They are pretty fast to fix things, don't worry. iMessage issue only took 60 days.

S.
S.

S.

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1
469 / 750
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Same for me. No service on my phone. My wife’s phone is working fine at same location.

hamidreza ghafghazi
hamidreza ghafghazi

hamidreza ghafghazi

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42 / 100
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Same here! No service!
Please let's update each other once the service restored! :)

J.
J.

J.

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3
3811 / 5000
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Down for me in Ottawa.

Andy
Andy

Andy

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144 / 750
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No service in Ottawa. Corresponds to everyone else's timing on the outage. Awesome because I was explaining my awedome fizz plan to my friend at the time. Ironic.

J.
J.

J.

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3
3811 / 5000
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It's back up. So if things aren't working:
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

amelie
amelie

amelie

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Vendredi 7 décembre
No service Trois-Rivières. Will it be fix soon?