Hello!
I have 120Mbps plan. It was at the start of Fizz internet, so it was offered at a special discounted price with the condition that the price will not change as long as...
Hi Kamalini
You will pay the price shown, and you can never go back to your price. At every change you will pay the current price.
This is for the stablization price for...
My internet plan now is $5 cheaper than the list plan, if I upgrade to a higher speed, can I still have $5 cheaper than the list price? If yes, I will upgrade to a higher speed.
Hi Xunbo
It really depends on why your plan is $5 cheaper than the list price.
If the reason you are paying cheaper is due to rewards (like the discount offered by...
Hi Manon
All plans modifications will be effective your next billing cycle
This is the text from the guide
Important – any change to your plan must be made 48 hours...
I recently upgraded to the new 200/50 Mbps plan, mostly for the upload speed. However, since the upgrade, I've never seen upload speeds over 35 Mbps when using speedtest.net or...
Hi Etienne
It looks like your findings are indeed correct. If your plan was changed, you should have been notified 30 days in advance. At least this will provide you the...
I have 750mb per month that I can use as an upgrade.
If I adjust my plan will these upgrades disappear?
I currently have 1GB of data. I want change it to 0GB of data and...
Smilemars
Non the updated are yours
This is the rule
"Since an upgrade boosts your monthly plan, your plan must include that service in the first place for that upgrade...
