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Cannot Port Out ?

Hi , im having issues porting out my number back to Fido , there saying they cannot because my number is not active...has anyone had this problem ?

Michael
Michael

Michael

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about 2 years ago
Category
My Mobile
Category
Technical issues 
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5 answers
Author name
Michael
Date
November 22, 2018
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Whizz
Whizz

Whizz

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4
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Team

Hi Michael,

Sorry to hear you want to leave us :( I'm also very sorry to hear about the issues you're having to port out your number. We've escalated the issue and it seems your number has ported out successfully.

Thanks :)

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Whizz
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Peter

Peter

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If you cancelled your service with fizz before going back to Fido, I believe that you have lost your number. Sorry

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Peter
Date
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Michael
Michael

Michael

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Thanks for your reply but my account is active.

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Michael
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T
T

T

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3
2057 / 5000
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There were issues with other providers finding Fizz numbers. I've read that a way around it was to port to Videotron, then out to your provider (i.e., Fido). Maybe try that? Please report back if you find a solution.

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T
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Michael
Michael

Michael

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Im definitely not wasting anymore time on this. Thanks for your input but after teying 3 times with Fido the next step is CRTC. Thanks anyways.

Author name
Michael
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