Answered question
Hi , im having issues porting out my number back to Fido , there saying they cannot because my number is not active...has anyone had this problem ?
Hi Michael,
Sorry to hear you want to leave us :( I'm also very sorry to hear about the issues you're having to port out your number. We've escalated the issue and it seems your number has ported out successfully.
Thanks :)
Other answers
If you cancelled your service with fizz before going back to Fido, I believe that you have lost your number. Sorry
Thanks for your reply but my account is active.
There were issues with other providers finding Fizz numbers. I've read that a way around it was to port to Videotron, then out to your provider (i.e., Fido). Maybe try that? Please report back if you find a solution.
Im definitely not wasting anymore time on this. Thanks for your input but after teying 3 times with Fido the next step is CRTC. Thanks anyways.