Answered question

When are SMS from apps with 2-factor authentication going to work?

SMS from apps with 2-factor authentication (banking, Gmail login etc) have never worked. When is this functionality going to be fixed?

Stuart
Stuart

Stuart

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Aleksey P
Aleksey P

Aleksey P

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Banking, 2FA, Skype, Notifications SMS are all NOT working.

Can't activate Apple's iMessage , since I can't receive SMS...

I can receive SMS from regular numbers, but that doesn't help much.

Aleksey P
Aleksey P

Aleksey P

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Reply from fizz:

I understand this situation. This is already known. Actually, we are working on that. Thank you for your feedback, it is very apreciated.

Whizz
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Team

Hi Stuart,

This situation is already known and we're doing all to have it solved as soon as possible. We appreciate your patience and we're here for anything else.

Thank you.

Have a nice day.

Corina

J
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J

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Any update if you know?

Aleksey P
Aleksey P

Aleksey P

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Proving an ETA would help a lot. It will also show that you care about clients.
Saying we are working on it for 1 month now isn't enough. Is gonna take one year or it will take 48 hours? I would appreciate exact time you think you will fix it.
Thank you!

J
J

J

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I kinda agree it would be nice to have more clarity or information generally but frankly I’m perfectly fine being in beta.

Since this is self serve, well as much as possible, I would appreciate maybe something like “issue we are aware of officially” so at least we’d get less incidents reported.