Can I reactivate account with old sim (without activation code)?
Options
Achraf A. #8931
Posts: 1 ✭✭
in My Mobile
I want to reactivate my account with my old sim. I chose a new number even if I don't want to. I payed the month. Then it asked the activation code!
It's my old sim so I don't have the sim holder. Is there a way to reactivate my old sim? The only one I used in the past.
Thank you
It's my old sim so I don't have the sim holder. Is there a way to reactivate my old sim? The only one I used in the past.
Thank you
16
Answers
-
You can try contacting support from your account via chat or using Facebook messenger but the likely answer here is a new sim.
Good luck5 -
To chat with Fizz, make sure that :
You're logged into your Fizz account (Login, top right corner) : https://fizz.ca/en
You're active on a help page, for example : https://fizz.ca/en/contact-us- You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
- You have disabled any ad blockers in your browser.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
5
This discussion has been closed.