Erica

  • 2 questions asked
  • 1 answer
  • 0 best answers (0%)
  • Why can't I use Fizz service outside of the subscription area even with roaming enabled?

    I've enabled roaming but when I go outside the subscription area (still in Canada with Canada-wide coverage) I can't use any services, i.e. SMS, phone call, data.
    Erica
    Erica

    Erica

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    Mike
    Mike

    Mike

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    Try to contact the support how to contact customer support by chat, from 8 AM to 9 PM everyday: 1- Connect to your Fizz account (if you have more than one, connect to the...
  • Why can't I set up my voice mail? Calling from an Ottawa 613 number.

    When I go to my voice mail box to set it up, the automated voice says I'm calling from an unknown number and to enter my phone number. When I do, it says "that doesn't seem...
    Erica
    Erica

    Erica

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    13 / 100
    points
    Mike
    Mike

    Mike

    User level
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    4
    5000 / 5000
    points
    Did you configured the private number? This is the guide https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail   if you still have problem contact the support   To contact...