Hello, What is the smoothest way to ensure the transition between two fizz accounts for the same address? I can't set up an account until the last one is deactiviated, but with... View more
Fizz does not have a smooth procedure for that.
Try to contact them, but usually they ask to close the previous, and only then open a new plan :(
Sorry
You can contact... View more
How can I transfer the internet connection from ex-resident who is my friend to myself?
The support advised that the current one should be canceled and apply for a new, but in... View more
Unfortunately that's the way it works for now. The previous tenant has to cancel the service and return the modem, and only after that a new tenant can subscribe.
Contact the... View more
So I was expecting that the agents would just leave the materials in front of my door but they insisted no. Now I missed the schedule. How do I reschedule an appointment? View more
Hi Kevin,
you must wait the day after the appointment to reschedule it
1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will... View more
Hi Igor
Up to now, Fizz has been up and running the whole time.
https://fizz.ca/en/covid-19
Even with the internet installation, there is minimal contact.
https://fizz... View more
how to proceed with the steps once I have the code for inviting a new friend, I put her email address and she didn't seem to have received a notification from Fizz View more
Hi Richard,
Do you have schedule your appointment?
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
You can log into your Fizz... View more
I have appointment on sep 21, no one came and no one contacted me, also I don’t have the button of reschedule the appointment. My internet was cut off. I need work everyday... View more
If you appointment was the 21 septembre, you need to wait a day before have the opportunity to reschedule. Therefore today you must have the button to reschedule
But when... View more
Alexandru it can happen sometimes but not every day or week, https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix View more
