I had a problem with my credit card and my last payment was not received, therefore, my home internet was deactivated. I just added a new card, made the payment, received... View more
Hi Jorge,
Can you do two things? 1. Take a photo of the modem to show the lights on the modem and their colour.
2. Login to 192.168.0.1.
Username: cusadmin
Password: same... View more
Hello, I was wondering, since I'm a mobile fizz member, if i also get an internet plan under my fizz account, will i get more points? if so, how much or how does it work? anyone... View more
For now, this is the Fizz FAQ has regarding moving of home internet service
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
To... View more
Hello. Recently, I subscribed on the internet plan from Fizz. During the registration procedure, I met the problem with payments. When I choose my credit card, the error message... View more
Hello, my home address has Videotron internet available. But when I would like to join a Fizz home internet plan, after inputing my address, I was told Fizz is not available for... View more
I'm moving in on May 24th, 2019. Can I arrange (in advance) to have my internet service terminated on that day? Also, how do I ship back the modem? View more
Have you tried going to My plans --> Manage --> Unsubscription?
Also did you know they changed their moving policy? You don't lose your beta prices if you move out.
... View more
I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
I have no such option as "Unsubscribe" in my Internet plan.
Can someone point me in the... View more
I am sure by now you have unsubscribed. Going to My plans --> Manage --> Unsubscription
Btw Fizz changed their moving policy. You get to keep your beta pricing when if you... View more
I signed up last night for internet and at the end received an error that read signup “error try again later” but a payment can out of my account. Can someone verify if my... View more
Technician never showed up. To drop off the modem. Already got charged on my credit card. Internet plan is pending on MyAccount page. How can I reschedule? View more
