I ordered internet subscription and i the address was right
But now i got an email saying my request is not completed but in the order history it says it’s been sent but to my... View more
Contact the support to validate with them
This is very strange
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by... View more
Yes you do
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
1- Log into your Fizz account and click on My plans.
2- Select your... View more
You should try to uninstall the Fizz App and then consult the Fizz Website that will offer you to install the Fizz Application again while consulting it on your cellphone.
If... View more
I currently have a regular land line phone converted to VOIP using what’s called a dry loop on my internet service, Does the modem that comes with the service have this dry loop... View more
I believe that I dry loop is when you have a telephone cable without the telephone service.
Your VoIP is connected using an ATA or a router with an integrated ATA... View more
Is there a way to have more than one pause schedule for a single device? Let's say one schedule for week days and another pause schedule for weekends? View more
Hello Jorge,
If you login to your Wi-Fi Fizz app and go to the devices you have connected, you will be able to control their activity from there, therefore you will be able... View more
Hello Julie,
Please try as Blackpo and uninstall the app from your device and after reinstall it. Once you have reinstalled it, make sure that the device on which you are... View more
The wifi technician was supposed to come between 7:30am and 12pm but he didn’t show up. Money was already taken out of my card for the first month including the installation fee... View more
Probably he got some complication in the previous Installation
You need to reschedule a new appointment.
To reschedule your technician appointment:
- Log into your account... View more
On top of kudos points not showing up and unavailable chat support who can't fix it when they are available, the fizz app now can't connect to the modem anymore, even after... View more
Double check the password wrote on the back of the modem (if this is the first installation), the L and i are similar.
Or you can always reset to the factory setting the modem View more
