Hi, I recently scheduled an appointment for sept 23 in my apartment but I accidentally gave the wrong address. I am trying to reschedule and it is still using the wrong address... View more
You do not have this options,
You can try to contact the support
Or
You can cancel and recreated a new subscription
You can contact Fizz support by chat, from 8 AM to 9... View more
Instead of configuring restricted hours for home internet with the application, is there a way to define duration period for the day (ex. max 3 hours per day) ? Thanks View more
I was wondering what internet speed/ plan will be best for me and my 3 roommates who all do online school and needs to have access to the fastest uninterrupted connection at all... View more
Hi Zeynep
Based on your number of devices and roommates, I would go with the highest speed 120 Mbps.
In case you didn't already know, Fizz uses the same cable lines as... View more
What chat room? The support?
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right... View more
Hello Laurence,
You can follow the tips that Jacqueline gave you. If still won't work, you can also try to uninstall the Fizz WiFi app, restart your phone and reinstall the... View more
Jorge,
Have you already reseted your modem?
Insert a pin into the reset button (located back in the center of your modem) 35,40 seconds and released it after.
Wait 3,4... View more
Hi everyone,
Yup, already another “WhatDaYaThink”. Do you have another quick 5-minute for us? Your feedback is always useful, and this time we’re looking to get your... View more
Submitted a response! The speed test functionality always gives me and error, but I also don’t follow all the recommendations (only device connected to network, no other... View more
I ordered internet subscription and i the address was right
But now i got an email saying my request is not completed but in the order history it says it’s been sent but to my... View more
Contact the support to validate with them
This is very strange
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by... View more
Yes you do
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
1- Log into your Fizz account and click on My plans.
2- Select your... View more
You should try to uninstall the Fizz App and then consult the Fizz Website that will offer you to install the Fizz Application again while consulting it on your cellphone.
If... View more
