Restart your Wi-Fi modem
Unplug the power cable on your Wi-Fi modem.
Make sure all the lights on the modem are off once you have unplugged it.
Wait... View more
I cannot dowload the app since my phone is registerd in the usa. How do I access my control for internet and create a guest network without having the app? View more
I’m using the wifi app on iOS 13.3. I go to device listing and goto “advanced settings” (or “Appareils” > “Réglages avancés” in French). The app always crashes. Just disappears. View more
Try uninstall.
Reboot.
Reinstall.
Reboot.
I have Android, works well too.
Also, try to reboot the router, I had an issue once. Resolved by rebooting... View more
I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The app is not connected to your modem". I ran the troubleshooting several times... View more
Hello Thuy-Vi
I regret the situation we have encountered.
For this type of problem, I recommend that you contact us directly by chat to troubleshoot and escalate the... View more
Hi,
I am trying to use the Fizz Wi-Fi application on my mobile phone. I keep trying to put the modem password in but I always get the same error message: "Sorry, the password... View more
You can try to connect with a browser in order to check your password, go on this page 192.168.0.1
Then navigate to the Admin tab and under the Management change there the... View more
Hi,
I pluged HDD to the USB behind the router, I see it into USB storage via preference Shared Disks . The name of the disk file://192.168.0.1/diska. Ok fine but whats next... View more
I had Fizz internet installed yesterday, along with the mobile app. Later in the evening, the app was telling me that it could not connect to the internet. It is still not able... View more
Yes you can using the browser
Open an Internet browser and enter 192.168.0.1 in the address bar.
Identify yourself using the following login information:
Username... View more
Hello everyone,
My Fizz wifi app doesn't work and i got always a troubleshooting when i wanna connect to it , this issue start from today and i still can't connect to it... View more
