Account was suspended but payment was done 3 hours ago but still no service?
No chat bubble to contact customer service (its 2pm) and facebook fizz doesnt seem to reply either. View more
Did you try to turnoff the modem for a minute?
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have... View more
It can be a problem in your area, you should contact Fizz support.
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1. Connect to your Fizz... View more
Hello Alex,
I am sorry to hear that you've lost your Wi-Fi connection.
After I've checked your connection from our end, I could see that you have a good amount of devices... View more
Hello bahij,
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to your situation.
I also... View more
Using the modem/WiFi in one. Internet is conected but cannot browse web page and or use app that requires internet. It keep clocking. I tried serval reboot from the app and... View more
Hello Stephan,
I had a look into your account and checked your modem connection and I wasn't able to see your signals, however, your modem appears to be online.
If you are... View more
You need to make a factory reset
Reset to original settings by pressing and holding for 20 seconds the small button at the back of your modem, with a pen or a paperclip. View more
I've been going around in circle on your website for 10 minutes. I need a technician to deliver my router and your chat doesn't work.
Please oblige
Martin
514-**** View more
- Go to this page https://fizz.ca/en/faq/how-install-my-wi-fi-modem if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds... View more
