Even if on my computer the wifi symbol is on, internet doesn't work. on the modem, the little arrow pointing down is clicking and green while the 2,4 G and the 5 G symbol are... View more
The tech came and installed the modem this morning. Tested the network and connected our phones and everything was fine. About 2 hours later, it seems our network is offline... View more
Hello Miranda,
We've chatted a few hours ago about this situation and you confirmed that the internet service is working now. I've also opened a ticket on your account to... View more
Every morning around 3AM, my WiFi network goes down. I read on various forums that it is caused by Google Home or Google Home Mini flooding the network with traffic after waking... View more
Sur mon compte il y avais 2 carte et j'ai voulue en ajouter une nouvelle j'ai supprimer la 2ieme et j'ai essayer de rentrer ma nouvelle mai ça me dit a chaque fois que le nombre... View more
C'est un problème connu et fréquent, c'est possible que vous avez fait plusieurs tentatives pour enregistrer la carte de crédit et vous avez atteint le nombre maximal d'essayés... View more
If you did not change, you can find in the back of the router
https://fizz.ca/en/faq/how-install-my-wi-fi-modem
Write down your modem's network name & password... View more
Cannot connect Xbox 360 to the WiFi network. Can connect to the LAN via cable. Tried inputting manually a static IP, and did not help. Tried connecting via a guest network, did... View more
You do not need to disable 5GHz network, the point is to disable band steering, so you have two distinct networks (you will see 2ghz and 5ghz networks). Once disabled band... View more
