I received my Fizz modem yesterday, Hitron CODA-4680, and after connecting it correctly with the coaxial cable and the power cord, waiting for the lights to correctly flash... View more
Sounds like your theory might be right, it's too bad the technician messed up your wall socket! I'd mention that to support and have them send another technician to remedy the... View more
Before disabling wifi on Fizz modem, all 4 ports are working. After disabling wifi by the option ''Residential Gateway function'' disabled, just one port is working. Please help... View more
It's normal, your modem is on gateway mode to connect an other modem.
https://fizz.ca/en/faq/how-can-i-use-my-own-wi-fi-router-fizz
perhaps ask for support for how to... View more
This is a continuation of a previous question https://community.fizz.ca/questions/2202006-modem-system-time-incorrect I am not the one who selected the "best answer" there, I... View more
Hey Folks,
Thank you all for your feedback and for bringing this issue up. Our teams are investigating to see what can be causing the problem. If there are others that are... View more
So I started playing around with the NAS feature of the router (DLNA, plugging in a hard drive to the router and activating that feature so the hard drive is shared on the... View more
I was using NAS with a 3.5 hard drive with its own power supply and never experienced what you described.
I stopped using this feature simply because it was too slow. View more
System time in the web gui for the modem, at 192.168.0.1 for router mode or 192.168.100.1 for bridge mode, shows one hour ahead (of EST) for me. Is this the case for others too? View more
Everyone else (including me) has the correct time, so it seems like it is just you. Try doing a factory reset of the modem and let us know if that resolves the issue. View more
I have a setup box used for streaming tv that seems to have lost connection with my new fizz router. It worked for the first day but now there is no more internet signal passing... View more
I assume the internet is working and you are able to use WiFi? If so, it is unlikely that the ethernet ports are the problem but I would try plugging in another wired device... View more
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to... View more
Adelina,
Have you tried to do a reset of your modem.?
In the center, at the back of your modem. There is the place with a needle you put in 40 seconds around.
Wait until... View more
IP addresses are automatically assigned
You can try rebooting
However IP addresses do not change frequently on Cable
More often than not you still have the same IP after... View more
