Hello,
I've been with Fizz about a month and very happy with it. The only negative marks in my view is its modem which has weak wifi range, high power consumption and plain ui... View more
Hello Duc,
Great to hear you are very happy with Fizz internet.
Although I am not aware of any way to induce sleep mode on the modem, I can offer these suggestions:
-... View more
is their any way to move my modem myself to my new house which is down the block. if yes than how?
i connected it to the outlet and when i tried to connect my computer i see... View more
Hello Ayala,
In order to move the internet services to another address, you need to place a moving order.
I have verified and you've managed to set the moving installation... View more
Hola Virginis,
Normalmente, debe hacer una cita después de registrarse para un paquete internet.
Es posible ver su cita de instalación en su página de inicio de sesión... View more
You need to contact the support
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one... View more
So I decided to try Fizz after being with Teksavvy for 13 years and it's not going well so far...
Since joining Fizz in June I've had regular disconnects and below 1mb speeds... View more
Hello Brad,
I have verified, and you've managed to contact us yesterday via Live Chat.
Please contact us back if you have any other questions.
We are available between 8... View more
Hi there,
I'm having trouble connecting a set of DSP speakers to my network. (KH80 from Neumann) These speakers are connected via ethernet to the router and utilize IPV6... View more
Hi Zaid! Thanks for your fantastic question.
I do music too. I do EDM (Electronic Music) / Trance like Armin Van Buuren, Tiesto etc, Ferry Corsten etc.
I think i'm the guy to... View more
Will my modem be shipped to the adress where I live (which is where i want it) or the adress linked to my credit card (which is 3 hours away from where i live lol)? View more
I was wondering if it's possible to come pick-up the modem/router by myself, without having to wait the 2 weeks delivery time? I work from home and just moved in. If it's... View more
Hi Juliette,
Sadly you can't but I do recommend checking everyday if earlier appointments become available.
To view your Fizz technician appointments:
Log into your... View more
Hi Stephanie, you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz... View more
