dear fizz team.
somebody change my plan from 6GB internet to 1GB with no call. I think I got hacked! I need my Plan back, I was buy this plan in the promotion and I don't want... View more
Hello Zahra,
I am very sorry for everything this situation may have caused. We will investigate the situation to understand exactly where is the issue. Rest assured, I am... View more
Hi everyone,
How are you doing? Pretty sure we’ll all agree that times are tough. This pandemic is putting us to the test. But Fizz members are known for helping out... View more
This how to fix your payment issue
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Contact the support for more help
CHAT
Go to this page https://fizz... View more
- Last February, I added 2 upgrades to my home internet:
--- $2 rebate upgrade
--- $1 rebate upgrade
- After adding both upgrades, an overlay showed "Pending Activation" on... View more
Hello Annie,
I really apologize for the situation you've experienced.
I have checked your account and I can see that you've contacted our support department and they... View more
I don't thing they can do that. The only way to know is to to contact the support and ask them the question
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are... View more
I never saw this options, but you can try to contact the support, since here we are users
You can alway get a rechargable prepaid credit card, for example Koho
Try with... View more
Non, however, you can make a virtual credit card such as Koho
You can use a Visa or Mastercard credit card (including prepaid), or a Visa Debit card to pay for your Fizz... View more
