Hi,
I'm so happy to see the price increase also here.
It means business is going well, we have a lot of customers already.
I have a great question for you friends. I... View more
Hi Cristi
If you requested the plan change before the new prices went into effect (on January 15 2021), then Fizz will honor the price in effect at the time that you... View more
By adding the credit card as a payment method, it is rejected. I have tried two of my credit cards and both are declined. My credit cards are from another country, so my billing... View more
Hi Oscar
from this page https://fizz.ca/en/faq/what-payment-methods-can-i-use
You can use a Visa or MasterCard credit card to pay for your Fizz plans.
- including Visa... View more
Hi Édouard
Only the support can change the email, therefore, you need to contact them
To change your email address associated with your Fizz account:
---
You must... View more
I can share data from my mobile summary page, when it's asking if I want to add Contact and click yes its giving me the already added comment. when i check my contact non was... View more
I have three internet services under my account, and each of them have their own payment methods which are all valid CC. For some unknown reason, two of the accounts are being... View more
Hi Rohan,
In this situation, since it requires a thorough verification and some personal details, please be so kind as to contact us via chat, tell us under which of your... View more
I have tried to take out a subscription on your website. Everything went well till they ask me to give them my credit card informations. There I got stuck as the website keep... View more
Hi Hippolyte
You can use a Visa or MasterCard credit card to pay for your Fizz plans.
- including Visa or MasterCard prepaid cards which accept recurring payments
-... View more
I am in France, I put some money in my Wallet to be able to send text message from France to Québec. It worked for a day or two and now I cannot send any text message anymore... View more
Hi Julien
This is strange, can you try to reboot the phone, and check the network operator selection?
Only to be sure that you do not send SMS longer than 160 chrs... View more
