Je dois dire que je suis enchantée par ce nouvel abonnement à Fizz! J'essaie d'être une ambassadrice et de référer mon entourage, mais on dirait qu'ils ne me croient pas quand... View more
I want to join fizz for home WiFi and I think the modem/router work with the coax wire which is broken at my house. So I was wondering if I selected VIP installation would the... View more
The technician will make sure the cable running up to your modem is in working order.
If the existing wiring is faulty, the tech will repair it or install new wiring... View more
Just switched to Fizz Internet as my current provider just could not provide adequate speeds due to the Coronavirus.
First the installer was very professional given the... View more
Hi RndmRlty,
Thank you so much for sharing positives comments.
Most of the time people tend to complain easier than to share positive experience, so, it's much... View more
You can chat with them
Try with this instructions, I tried now and I was able to have the chat bubble.
.
- Go to this page https://fizz.ca/en/contact-us, if you are not... View more
Cloe,
Fizz internet is still available for new installation.
You need to order it online. You will decide to choose an hour and a date for the appointement of the techcician... View more
I have an appointment today 12pm-5pm and I haven’t received a phone call and the technician isn’t here yet and it’s past 5pm... is this normal? Should I continue to wait? View more
Check your email (also check junk folder) to see if you received a notification of failure of appointment. Unfortunately missed appointments can happen for many number of... View more
Hello Arie,
FIZZ has not reported any suspension(s) of services during this pandemic.
So, in theory your modem should be delivered promptly. FIZZ technicians/partners are... View more
