Hi Nikki
Your SIM card may have been stolen. The delivery company has no access to enter some buildings like Canada Post, so they stick the envelope on the front door... View more
Hi Roham
You should be able to change it right on your account.
My Profile >> Information >> Name
Type in your first name and then click on the green Save Changes... View more
I think it depends on Videotron’s plan. However you can check the dynamic coverage area to see whether new areas are being included:
https://fizz... View more
I am not a Fizz member yet, but quite interested in setting up an Internet account with Fizz. I would like to know how long it takes to get the modem to... View more
Hi Bhinesha
Lieux has given you good info. I believe the waiting period for installation is 1 to 2 weeks at the moment, depending on your location. On the appointment day of... View more
Hi Wasundara
Your SIM card may have been stolen. The delivery company has no access to enter some buildings like Canada Post, so they stick the envelope on the front door... View more
Hello, I've been trying all day to adhere to your internet plan with my mother refferral. Also, theres a 40$ rebate on the referal code instead of 25$ thats ending today. at the... View more
Hello Leila,
Thank you for willing to test our services and subscribe to Fizz Home internet.
Could you please contact our support department, by following our contact... View more
When my friend registers her new account, she enter my referral code ZOTAB instead of Z0TAB, the $40 bonus not give me，how can I do? My fizz tel. Number is:********** View more
Kailin, sorry to hear that.
If your friend already activated, there is nothing that can be done.
Unless one cancels and register with a new account.
In the past, Fizz... View more
Hello Sarah
Unfortunately No sim card comes with phone numbers, you have to either transfer your already in use cell number to your new cell provider or choose a new cell... View more
I am trying to order a SIM card in PEI, but it says that it’s outside their shipping zone. I then thought I could get it shipped to NB to a family member and they could ship it... View more
Hello Karine,
Fizz is a budget Videotron subsidiary. As such, it uses Quebec's infrastructure mainly as its base and uses partner networks for connectivity outside that zone... View more
