Router just delivered and plugged in. The WIFI network is broadcasting fine and all lights that should be lit up are lit up. The password on the back of the router when... View more
Hello Heidi,
Can you please check if between A and TV is not lowercase L instead of uppercase i? That is also a possibility for the password.
Have a good day.
Catalin View more
Hi all, a few weeks ago, I saw a post where people could share their referral codes for new customers to use, but I can't seem to find it anymore . If your referral code is used... View more
Is it just me or it takes some time for me to get the points when people give me kudos. Sometimes i wonder if I even get all of them. Receiving the points after giving kudos... View more
Hey Micah,
100% - our Kudo's counter goes berzerk sometimes due to the amount of incoming Kudo's that need to be calculated :) Have a great weekend!
Jay
View more
Fizz grabs first place of the Léger digital WOW index for best online experience in the telecom industry. Launching bold and different Internet and mobile services is not an... View more
I wanted to try out Fizz before migrating my "real" phone number. So I activated the sim card I had ordered with a random phone number. My question is: can I change my phone... View more
Unfortunately you cannot migrate your "real" phone number to an existing plan. To port your number to Fizz, you must do it at activation time of your new plan.
So it looks... View more
Anyone notice the main site is currently under maintenance? Is this weather related? Or is something new coming? Or a minor update?https://fizz.ca View more
The rest of the pages such as https://fizz.ca/en is up, thought the Login bubble is not active. Seems like the personal account section is being updated. Makes sense to push... View more
So I have a sim card with my phone. I never activated it, but I don't have it's activation code. How can I find the activation code for this unused sim card so I can activate it... View more
Contact Fizz support for help.
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub... View more
Yes you can have up to 5 lines on the same account. Or a separate account per person. It is up to you to decide.
Each new account can receive a new customer referral credit... View more
That's not very professionnal, you have no other choice than take an another one.To reschedule your technician appointment:
Log into your account and go to Manage plan.
Click... View more
Didn't hear the technician ring 5 minutes ago, called and he won't come back. No way to contact Fizz. Good start... He said that we need to contact Fizz to make another... View more
You can start with this: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address#3
While you’re on that page, you should see the chat bubble pop... View more
