My installation schedule didn't go well because building phone box was locked. Where can i schedule a new appointment?
It's very frustrating there is no chat bot even during... View more
Hi Mohamad
You need to wait 24 h before reschedule an appointment
Here how to do it, but you already know.
To reschedule your technician appointment:
1- Log... View more
Hello,
I would like to have a home internet connection for my new apartment, next week. When are you available to hook up my internet? I haven't subscribed to your plans yet... View more
Hi Ravenne,
first of all you must know that this is the user forum.
The only way to see the availability it is to start the process, since this dependent from your zone... View more
Hi Yoda
When Fizz has a promo like the current $40 referral bonus credit, I would not wait around and ponder the change. Also when Fizz offers a brand new service at beta... View more
Hi Tony
You must keep your current account active to be able to transfer your number to Fizz.
To sign-up with Fizz, order your SIM card or pick up it (available at some... View more
I accidentally changed the appointment slot for another day when I was entering my phone number. I contacted CS and they are of no help.
Is this how it is always going to be... View more
Hi,
I scheduled my delivery for today August 25th from 5-9PM.
Is there any call or notification upon technical arrival? Can we track the status of the delivery somewhere... View more
The call is at the technician discretion
No you cannot track the technician :D
Usually yes, however, if they have a problem with a previous installation and you are the last... View more
