When searching the Community hub, I see both French and English questions, although the answers on having both all say its impossible. Did I join at the right moment or am I... View more
Hi Carole09,
While on this page, if you click on dark circle labelled "FR" (at top right of your screen), it will bring you to the French forum. Or simply go here to reach it... View more
I want to join fizz for home WiFi and I think the modem/router work with the coax wire which is broken at my house. So I was wondering if I selected VIP installation would the... View more
The technician will make sure the cable running up to your modem is in working order.
If the existing wiring is faulty, the tech will repair it or install new wiring... View more
I need Internet access for a short period of time. Probably around 3 months. After that, I may no longer need it. How would I go about returning the modem in a case like this... View more
You can subscribe only for a few months to Fizz internet.
When you dont need it,
you unsubscribe it online,
During this process to return the modem to Fizz; you need to... View more
Hello,
I am willing to join Fizz, but I want to make sure my phone number with 613 area code can be transferred without changing any digit. It looks like I am in coverage... View more
Hello Cihan,
I see that you were able to reach us directly and my colleagues have informed you properly regarding the procedure.
Hope everything is well now.
Have a... View more
You cannot have it in Toronto, Toronto is not in the subscription area Fizz is offered only in Québec and in the Ottawa area, therefore, you need to be deliver to the... View more
All on line, you can also use your phone to track the usage
If you do not have money in the Fizz's wallet when you use all your data you will not have any extra, your data... View more
Fizz doesn't tend to have a lot of promotions in order to entice customers for Boxing day or any other day. Rather than have a lot of flashy "sales" that will expire after a... View more
Hi all,
I'm moving into a new home end of Feb. The ex-owner uses Fizz, I'm also interested in using Fizz. There's already an installation (model and internet equipment). Do i... View more
Hello Yi,
Thank you for your interest in our home internet service.
Sadly, you won't be able to keep the home internet plan activated by old tenant. I therefore suggest... View more
This is the english community Si vous devez remplacer la carte
Vous avez perdu ou brisé votre carte SIM?
Vous pouvez acheter une nouvelle carte SIM en cas de perte ou de vol... View more
