Hello, I've been trying all day to adhere to your internet plan with my mother refferral. Also, theres a 40$ rebate on the referal code instead of 25$ thats ending today. at the... View more
Hello Leila,
Thank you for willing to test our services and subscribe to Fizz Home internet.
Could you please contact our support department, by following our contact... View more
When my friend registers her new account, she enter my referral code ZOTAB instead of Z0TAB, the $40 bonus not give me，how can I do? My fizz tel. Number is:********** View more
Kailin, sorry to hear that.
If your friend already activated, there is nothing that can be done.
Unless one cancels and register with a new account.
In the past, Fizz... View more
My address is not recognized. When I input my postal code it says Fizz is not available in my area. If I enter a neighbor's address everything works fine. What can I... View more
Hi Jenrené
Maybe your address is considered to be a commercial one.
To get more info, you can contact customer support by chat, from 8 AM to 9 PM every day:
1-... View more
Hi canadien18,
I understand and I'm sorry for the inconvenience. In this case, I kindly invite you to delete your browser history together with the cache memory and cookies... View more
Hello, my technician was suppose to come to the appointment today, which he did, everything went well and installed my internet, however I just got an email from FIZz saying... View more
Hello Girair,
I took a look at your account and everything is in order, the plan is active and in good standing, the appointment shows completed as well. You are also able to... View more
Hi,
I just filed the subscription for internet and when I selected "SUBSCRIBE" button, the small wheel next to this button kept turning indefinitely...I was able to see the... View more
Yes you need a confirmation. If you didn’t receive nothing and you can’t see your order in your Fizz account probably because it was a problem with your order. Reach Fizz to be... View more
I just wanted to wish a warm welcome to our new Fizz users and thank everyone who have been answering questions! You guys are awesome, stay safe and have a good weekend! View more
Hello Kexin,
Thank you for recommending us to your friend! Regarding this situation, I can suggest that he may try to sign up from his computer on a different browser, in... View more
do me and my husband need to have different account to earn the reference reward? in one single account it didnot give the option to inter code View more
You need to have a different account, otherwise you are considered the same person with multiple plans. You cannot refer yourself as a new client. View more
